Fizzi Media
Custom CRMs / Operating Systems

Nobody wants another CRM.Your team wants one screen that does their whole job.

We build the software your company runs on, in your team's own language, with every person seeing only what their job needs. One login. One menu. Nothing to learn. Live in one to three months, and some systems go live in one. No per-seat pricing. No subscription. You own all of it.

Projects start at $50,000. Most land between $50K and $60K.

Pay once. Own it forever.

$0 per seat

Add ten people or a hundred. The price of your system doesn't change.

$0 subscription

No monthly license, no annual renewal, no price increase you didn't agree to.

100% yours

The code, the repository, the data, and the infrastructure, in your name.

Off-the-shelf software rents you access to someone else's product, one seat at a time, for as long as you keep paying. This works the other way around. You pay one agreed fee for the build, and the entire system belongs to your company. After that, you pay us nothing unless you choose to keep building with us.

After launch, you choose.

Take the keysGrow with us
What happensWe finish the agreed scope and hand everything overWe keep building as your company grows
You receiveThe full code base, your GitHub repository, documentation, and recorded walkthroughsEverything in "Take the keys," plus a team that already knows your system
Who develops it nextYou and your own developersUs, billed month to month under your signed agreement
Ongoing cost to usNothingPackages start at $50,000. The $8,000 to $10,000 setup fee is credited toward your package if you move forward.
Best forCompanies with in-house technical staffCompanies adding teams, menus, features, and workflows as they scale

Either way, the system is yours from day one.

You didn't build a tech stack. You built a pile.

It started with one CRM. Then a scheduling tool. A spreadsheet for the thing the CRM couldn't do. A project tool for operations. Two AI tools somebody signed up for. An invoicing app. A form builder. A shared inbox. Somewhere along the way the company ended up paying for fifteen or twenty pieces of software, and none of them talk to each other the way anyone assumed they would.

Now the data that runs your business is scattered across all of them. Every tool holds a piece of the customer, and no tool holds the whole customer.

To understand one customer today

  • 01Open the CRM for the contact record
  • 02Check the spreadsheet for what the CRM can't store
  • 03Search the inbox for the last conversation
  • 04Open the billing tool to see if they paid
  • 05Ask someone on Slack what happened on the last call
  • 06Hope nobody forgot to update any of it

To understand one customer with us

Open their record

Five tabs or one record. That's the whole difference, multiplied by every customer, every employee, every day.

Thousands of features. Your team uses six. Nobody's sure which six.

Salesforce, HubSpot, and GoHighLevel are built to serve every company on earth, which means they're built to serve none of them in particular. Thousands of features, hundreds of settings, menus inside menus. Most of your team will never touch most of it, and the people who do are afraid to change anything.

So something quietly happens. Your team starts recording less. Fields go unused because nobody knows what they're for. Notes end up in personal docs. Workarounds become policy. The most expensive software in the company becomes the least trusted, and leadership is making decisions on data everyone privately doubts.

Then a new hire starts, and someone has to teach them a system that the teacher doesn't fully understand either.

Data lives everywhere.

Pieces of every customer are spread across a dozen tools.

Teams record less.

When software is confusing, people stop putting things in it.

Training never ends.

Every hire relearns a system the trainer barely knows.

Nobody trusts the numbers.

Reports pull from data half the team didn't enter.

One login. One menu per person. Everything their job needs, and nothing else.

We build a custom operating system for your company. It holds your customers, your pipelines, your workflows, your automations, your dashboards, and your internal tools in one place. It replaces the pile.

What makes it different is what each person sees when they log in. Customer service sees one menu. Sales sees their sales menu. Marketing sees theirs. Fulfillment and operations get their own. Founders and executives see everything, laid out as a clear overview of the whole company.

Nobody sifts through settings. Nobody saves custom views. Nobody asks where something lives. They log in, and their whole job is in front of them.

Same system. A different front door for every team.

Who logs inWhat they seeWhat it replaces
Customer serviceOne menuA CRM, a ticket tool, and a shared inbox
SalesTheir sales menuA CRM, a dialer log, and personal spreadsheets
MarketingTheir marketing menuAd platforms, a lead sheet, and an attribution report someone builds by hand
Fulfillment and operationsTheir operations menuA project tool, a tracker, and a lot of status messages
Founders and executivesEverything, as one overviewMonday morning meetings to find out what happened last week
Four tablets side by side, each showing the same app with a different single-menu sidebar

Your team already knows how to use it. They just haven't seen it yet.

Every company has its own vocabulary. What your sales team calls a "hot lead," your vendor's CRM calls an "opportunity in stage two." What your operations team calls a "job," the software calls a "deal." Every one of those translations is friction, and friction is why people stop using the system.

Opportunity in stage twoHot lead
DealJob

We remove the translation. Every button, label, stage, status, and menu uses the exact words your team already says out loud. A new hire learns your business and the software at the same time, because they're the same thing.

If your team says it, the system says it.

Your sales team designs the sales view. Your operations team designs theirs.

We start every project with three days on-site. We sit with every team, watch how the work actually moves, and download the jargon, the shortcuts, the tools, and the workarounds that nobody ever wrote down.

Then we ask each team a simple question: if you could log in tomorrow and see only what you need, what would be on the screen? The operations view gets built the way operations wants it. The sales view gets built the way sales wants it. The executive view gets built the way leadership needs to read it.

Software that's designed by the people using it doesn't need to be sold to them internally. They already asked for it.

A small team sketching a simple menu layout on a glass whiteboard

What goes away when the system fits the company.

The training layer.

When there's only one menu in your language, there's very little left to teach.

The tech layer.

Nobody needs to be the "CRM person" who knows where everything is hidden.

The "this is too complicated for me" problem.

The team member who avoided the old system uses this one, because it's simple enough to use.

The side spreadsheets.

Everything that lived outside the system finally has a place inside it.

The manual entry.

Data moves between steps automatically instead of being typed twice.

The tool pile.

Fewer subscriptions, fewer logins, fewer places for information to get lost.

Simple on the surface. As deep as your business needs underneath.

Simplicity is what each person sees. Underneath, the system can carry as much as your company runs on: automations, approvals, routing rules, client portals, invoicing, dashboards, and AI that handles the busywork. Your processes are built into the software, so nobody has to remember them.

Pipelines
Automations
Task routing
Scheduling
Invoicing
Documents
Dashboards
Client portals
Permissions and approvals
Integrations with tools you keep
AI assistance
Reporting

Every user. Every permission. Every action, on the record.

When the system belongs to you, so does the control. You decide exactly who can see, edit, export, or delete anything, down to the individual feature. And every action anyone takes is logged with who did it, what they did, and when.

Know the moment someone downloads a customer list, changes a team's permissions, exports a report, edits a record they shouldn't, or logs in from somewhere unexpected. Nothing happens in your system without leaving a trace.

Full user control.

Add, remove, and suspend users instantly, and see every account's activity in one place.

Permissions for every feature.

Set view, edit, export, and delete rights per role, per team, or per person.

Complete audit logs.

Every login, view, edit, export, and settings change is recorded with a name and a timestamp.

Export alerts.

Get notified the moment anyone downloads or exports data.

Change alerts.

Know when permissions, group settings, or automations are changed, and by whom.

Compliance-ready records.

A permanent history you can hand to an auditor, an attorney, or your board.

Your data, your rules, and a record of everyone who touched it.

On the desk, on the tablet, in their pocket.

Your system runs on desktop, tablet, and phone, and can be published as your own app on the Apple App Store and Google Play. The field team, the sales floor, and the executive on a plane all see the same live data in the same simple view.

A laptop, tablet, and phone showing the same simple single-menu app

We learned this running growth for other companies.

10%
90% operations

On every account we've ever scaled, the same thing was true. About 10% of the work was marketing and advertising. The other 90% was fixing the operations behind it, so the team could close more of what marketing brought in and actually handle the volume when it arrived.

The revenue and profit growth we're known for never came from better ads alone. It came from fixing the bottlenecks that nobody inside the company had time for: the leads lost between tools, the handoffs that broke under volume, the reports that took a day to build.

Those are the problems founders and executives complain about every week and never get to, because there's no one to delegate them to. We fix them all day, every day. This service is that work, built into the software your company runs on.

A growth lever, not a fancy tool.

Months, not years.

Enterprise software implementations routinely run six to twelve months before anyone uses anything. Traditional custom software projects often take longer. We build differently, and most systems are live in one to three months after the scope is signed. Some go live in one.

Typical enterprise CRM rolloutTraditional custom dev shopUs
How you payPer seat, every month, foreverProject fee, then hourlyOne project fee, then nothing unless you want more
Time to liveSix to twelve monthsSix months or moreOne to three months
Built aroundThe vendor's templateA spec documentInterviews with your team
LanguageThe vendor'sThe developer'sYours
What each person seesEverything, filtered by handWhatever was speccedOnly their job
TrainingCourses and certificationsManualsVery little, by design
Permissions and audit logsOften limited to top-tier plansOnly if speccedBuilt in, down to every feature
You own the codeNoUsuallyAlways

What's included in every build.

Every system starts from the same foundation. Your scope document adds whatever your company needs on top of it, but this is the floor, and it's in every project at every price.

Customer management

  • Deep customer records with every note, file, message, and touchpoint in one place
  • Pipeline stages built around how your deals and jobs actually move
  • Customer disposition system, so every lead and customer has a clear status and outcome
  • Automated tagging, internal and external, applied by rule instead of by hand
  • Notes and activity tracking on every record

Communication

  • Automated email and SMS sequences, both to customers and to your own team
  • Internal messaging by email, SMS, and in-app message, built into the system
  • Team channels and group conversations that can replace the scattered group chats your company runs on today

Your team

  • Employee management, with every person's role, access, and activity in one place
  • A separate version of the system for every team. Sales logs into the sales version, marketing into the marketing version, customer service into the customer service version. Other teams' menus, dashboards, and data never appear on their screen and can't be reached from their login.
  • Executive and admin views that show the whole company in one clear overview
  • In-app tutorials for every feature, so answers are one click away instead of one meeting away

Reporting

  • Marketing and sales dashboards
  • Tracking across the customer journey, from first contact to closed and beyond

Security and control

  • Granular permissions for every feature across the entire system
  • A complete audit log of every action every user takes, with names and timestamps
  • Hosted on AWS infrastructure for data storage, cloud backup, and data aggregation
  • Security and compliance requirements for your industry identified on-site and written into your scope

Delivery

  • Three days on-site, with our team interviewing yours
  • A written scope with a fixed price, agreed before any building starts
  • A build timeline of one to three months after the scope is signed
  • Data migration from your current tools
  • Full ownership of the code, repository, and documentation

That's the starting line. Your scope is where it becomes yours.

What it costs. All of it, upfront.

Every build starts at $50,000, and most land between $50K and $60K. It begins with an $8,000 to $10,000 setup fee that covers our on-site visit and your scope document, and that fee is credited in full toward your build. The final price is agreed in your scope before any building starts.

Project sizeInvestmentTypical scope
Core system$50,000 to $60,000One to three teams, standard migration, a handful of integrations. Most projects land here.
Expanded system$60,000 to $100,000Several teams, heavier migration, more integrations, client portals or custom reporting
Full company OS$100,000 to $150,000Company-wide build, years of history to migrate, multiple portals, regulated data, or advanced AI workflows

Optional ongoing development

InvestmentWhen
Ongoing developmentQuoted in your signed agreementOnly after your scoped build is complete and accepted. Billed month to month under your signed agreement and its scope of work. All sales are final.

What moves the price

  • Number of teams and distinct views
  • Volume and complexity of data being migrated
  • Number of tools the system connects to or replaces
  • Compliance and data handling requirements
  • Portals, mobile app publishing, and AI workflows

Included in every project

Everything in the base scope above, at every price.

Billed directly to you, never marked up

Hosting and database fees are paid by you directly to the provider, so the infrastructure is in your name from day one. App store developer accounts are opened in your company's name.

Payment schedule

StageWhenAmount
Setup feeBefore the on-site visit$8,000 to $10,000, non-refundable, credited in full toward your build
Build under $150KAt scope signature50%
At acceptance50%
Build at $150KAt scope signature50%
At the midpoint demo25%
At acceptance25%

How it works, start to finish.

  1. 1

    Consultation

    A conversation about how your company runs today, what's slowing it down, and whether a custom system is the right fix. If it isn't, we'll say so.

  2. 2

    Setup fee: $8,000 to $10,000

    If you want to move forward, the setup fee covers three days on-site and the full scope document. It's credited in full toward your build, so if you go ahead, it isn't an extra cost. It's the first payment.

    We cover our own flights, hotel, and meals, and we take a handful of your executives to meals while we're there. The fee is non-refundable because the travel, research, interviews, and scope work all happen before a single line is built, and that work is yours to keep either way.

  3. 3

    Three days on-site

    We schedule three consecutive days with your team. We interview every department, learn your jargon, your tools, and your workarounds, audit your current systems and everything connected to them, and ask each team what they want to see when they log in.

  4. 4

    Scope document, within one week

    Every view, workflow, automation, integration, and migration step, with acceptance criteria and a price. This is where we agree on exactly what $50K to $150K is worth to your company. Add features and the price goes up. Trim them and it comes down. We adjust until it's right.

  5. 5

    Sign and start

    Once the scope is agreed, we sign it, and the one to three month build begins. The signed scope is the finish line. When everything in it is delivered and accepted, the project is complete.

  6. 6

    The build, one to three months

    A demo every Thursday showing what's finished, what's in progress, and an updated finish date. Feedback you give us on Thursday is often live by Friday afternoon.

  7. 7

    Migration and launch

    Your data is pulled from every tool it's scattered across, cleaned, tested, and validated before launch. Each team gets a short walkthrough of their own version of the system.

  8. 8

    Your choice

    Take the full code base, repository, and documentation and run it with your own team, or keep us on month to month to build what comes next. Either way, it's yours.

When your company grows, your system grows with it.

Ongoing development starts only after your scoped build is finished and accepted. It's optional and billed month to month under your signed agreement and its scope of work. As you add teams, departments, and needs, we add the menus, features, automations, and workflows to match, built by the same people who built your system and already know it.

It also doesn't have to stop at the system. For many of our clients, ongoing work extends into the rest of the operation: AI agents that watch the business around the clock and flag what needs attention, automated meeting notes and data entry, sales floor tools and alerts, customer journey automation, hard-coded landing pages and forms, and full-scale paid advertising. Everything we do for our operations and advertising clients is available inside the same engagement.

During the build, your team will think of things that weren't in the original scope. We keep a running list, and when the project is accepted, that list becomes the starting roadmap if you want to keep going.

ONGOING DEVELOPMENT
Packages start at $50,000
$8,000 to $10,000 setup fee, credited toward your package if you move forward
  • Only after your scoped build is complete and accepted
  • Optional, billed month to month under your signed agreement. All sales are final.
  • Scoped to the volume of work you need
  • Can include operations, AI, and advertising work
  • AI usage above the base plan billed at cost

Billing: fees are billed month to month to the payment method you authorize, under your signed initial agreement and its scope of work. Cancellation follows the terms of your signed agreement. Fees are non-refundable. See our Refund Policy.

This is for companies that are tired of working around their software.

You'll get it immediately if

  • You have 10 to 200 employees across more than one team
  • You're paying for a CRM your team quietly avoids
  • You're running the business across a pile of disconnected tools
  • Getting the full picture of one customer takes several tabs and a question on Slack
  • You're tired of training people on software instead of the business

This isn't for you if

  • Your current CRM works and your team actually uses it
  • You're looking for a template CRM at a template price
  • You're a solo operator or a very early-stage company
  • Nobody with authority can give us time with the team

Questions, answered.

It holds what a CRM holds, and much more. The difference is that it's built around your company instead of every company, it replaces the pile of tools around your CRM, and each person sees only their own job. Most of our clients don't think of it as a CRM. They think of it as where work happens.